Deliver customer Delight!
A loyalty program can provide valuable insights into your customers and help you grow your business. Our sophisticated technology and expert advisory services have helped businesses generate millions in additional sales. Let us show you how a loyalty program can revolutionize your understanding of your customers and help you succeed.
Highway to Loyalty Program Success!
We provide all the expertise to build and drive your Loyalty Program:
Strategy
- Customer Research
- Audience Targeting
- Goal Clarity
- Customised Strategy
Customer Experience
- Engagement Strategy
- Rewards Process
- Tiering & Grouping
- Interaction Design
- User Testing
Flexibility
- Meaningful Incentive
- Customisable Rewards
- Motivation Strategy
- Relevant Offers
Technology
- Robust Technology
- Security top of mind
- Customer Data Standards
- Easy to use
- Mobile Ready
Data-driven
- Customer insights
- Deep analytics
- Performance Understanding
- Informed Decision Making
Customer First
- Exceptional support
- Personalised assistance
- Customer inquiries Management
- Ongoing staff training
Our Clients
As a provider of loyalty program solutions, we have been trusted by Caribbean and global brands for over a decade. Our team is experienced in software product engineering, loyalty marketing and strategy. We are committed to delivering the best solutions for our clients.
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Relationships Built on Trust & Experience
At our company, we believe that trust is the foundation of every successful growth partnership. This is why we have a 93%+ client-partnership retention rate – a testament to the strong, long-lasting relationships we build with our clients.
We are proud to have worked with some amazing businesses and brands, helping them achieve multi-year and multi-million dollar success. Let us help you reach your goals and grow your business.
Case Studies
CASE STUDY
Massy Loyalty 3.0 Loyalty Strategy
We envisioned and relaunched the largest loyalty program in the Caribbean through extensive UX Research and advanced digital platform architecture.
Our Process
PLAN
We help you Identify the key features and functionality that the loyalty program software should have as we design the ideal strategy for you.
DESIGN
Our software deployments always focus on a flexible, user-friendly and visually appealing interface.
INTEGRATE
We can Integrate our software with your company’s existing systems and processes, such as customer data, payment processing and inventory management
TRAIN
We train your employees on how to use the software and provide support to customers using the loyalty program
TEST & ITERATE
Test the software to ensure that it is reliable and functions as intended. Regularly update and maintain the software to fix bugs and add new features as needed.
Our Clients Say
Digital Analyst
Simply Intense demonstrated true professionalism and commitment to their work. This worth ethic and commitment impressed us.
Nestlé Caribbean
Marketing Manager
Overall it was refreshing to work with a team who understood the technical delivery of a mobile app. Good ongoing communication.
TT Unit Trust Corporation
Digital Marketing Lead
Since the onset of this contract, our company has experienced a marked improvement in its digital media presence, online engagement and overall online sentiment. Simply Intense Media is the ideal candidate for any company wishing to expand and improve its reach in the Digital space.
Massy Stores
Program Head
Si is one of the top Digital players in the Caribbean. I would trust them anytime. When you really get to connect with them, you'll find an amazing team with exceptional skills!
LATAM
Frequently Asked Questions
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Our software is designed to handle a large number of customers and transactions, and is scalable to meet the needs of businesses of all sizes. The software is regularly tested and optimised to ensure that it can handle high volumes of data without any issues.
Si.Loyalty software is flexible and can handle a wide range of rewards and promotions, including points, discounts, and special offers. This allows businesses to offer a variety of rewards to their customers, helping to keep their loyalty programs fresh and engaging.
Si.Loyalty software includes a mobile app that allows customers to easily access their loyalty information, check their rewards, and redeem offers on the go. The app is available for download on the App Store and Google Play, and is regularly updated with new features and improvements.
What is the pricing model for the software, and are there any additional costs for setup or support?
Depending on the size of your business we provide different deployments, the pricing model for the software is based on a monthly subscription, and there are costs for setup or support. The cost of the subscription is based on the number of users and the level of support required, and businesses can choose a plan that meets their needs and budget.
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Si.loyalty software offers a range of features to help businesses manage and track customer loyalty programs, such as rewards, points, and promotions. These may include tools for tracking customer activity, managing rewards, and generating reports.
Our software is designed to be easy to use and can be seamlessly integrated with existing systems, such as point-of-sale systems and customer databases. The user-friendly interface and comprehensive documentation make it easy for businesses to get started with the software.
The software is capable of supporting multiple loyalty programs or partners(coalition loyalty), so businesses and conglomerates can offer loyalty to tailor their loyalty efforts to the specific needs and preferences of their customers and unify customers across frontend businesses in partnership on the loyalty program.
Our software is built with security in mind, and customer data is protected using industry-standard encryption and security measures. Regular security updates and backups ensure that customer data remains safe and secure.
Related Services
Our wide selection of related services are tailored to your company needs and delivered by accomplished experts from our global talent network.
Digital Marketing
We help businesses attract customers who are truly interested in their product or service at the moment they need it.
Design / UX
We help businesses attract customers who are truly interested in their product or service at the moment they need it.